Tree Surgeon FAQs – Frequently Asked Questions & Answers
Our arborists and tree surgeons follow the British Standard BS3998:2010 Tree Work Recommendations.
We have comprehensive insurance cover of £10m for public and employers liability, covering all aspects of tree surgery and landscaping.
We also have Professional Indemnity Insurance for tree surveys, inspections, and consultancy services.
We’re proud to be CHAS and Alcumus SafeContractor Approved, showing our commitment to high safety and professional standards.
Our ISO9001 and ISO14001 accreditation further highlights our dedication to quality management and environmental responsibility.
We’ve successfully obtained permission and completed projects involving protected trees with Tree Preservation Orders (TPOs) and trees in conservation areas.
From your first contact to project completion, we focus on delivering a professional, customer-centred experience.
Lastly, we offer free consultations, site visits, and no-obligation quotes to ensure you receive the best possible service.
Need tree surgery in West London? Contact West London Tree Surgeons today!
Yes! Our tree surgeons, arborists, and staff are fully qualified and insured to deliver top-notch services.
We have £10 million in public and employer liability cover, plus professional indemnity insurance, ensuring we’re protected in any situation.
You can find details and proof of our insurance on our insurance page.
For tree surgery qualifications, each task may require our team members to have specific specialist qualifications to safely complete the work.
Rest assured, every member of our West London Tree Surgeons team is qualified and capable of carrying out their assigned tasks.
If you need proof of qualifications, just ask.
For more information, please get in touch with us today.
You can get a free, hassle-free quote by contacting us today.
Get in touch to book a free consultation, site visit, and no-obligation quote valid for 30 days.
Each quote is professionally prepared, detailed, and emailed to you.
The simplest way to accept a quote is by replying via email. We can then discuss the next steps, including project timing and practical matters like parking and access.
We strive to arrange work as quickly as possible, but there may be delays during busy periods or due to factors beyond our control.
From October to February, we experience high demand, and poor weather can cause setbacks.
Getting permission for work on protected trees or those in conservation areas can take up to 8 weeks. For more details, please see our TPO and Conservation page.
At West London Tree Surgeons, we aim to schedule work according to your preferences and availability.
If you have specific time requirements, please ask about our availability.
Contact us today.
At West London Tree Surgeons, we respect your privacy. If there’s an easy way to clear logs, branches and other debris from your property, like side access, we won’t need to enter your home.
Its important to mention, all our equipment runs on either diesel, petrol or cordless batteries, so electricity isn’t required.
We shall leave your property tidy and orderly, minimising any trace of our visit.
Unless otherwise arranged, we’ll remove all waste and tidy the area by hand, utilising a portable leaf blower to clear any lingering debris.
Depending on the tree’s size or project scope, some lawn damage may occur, but we’ll strive to keep this to a minimum.
We’ll take precautionary steps, such as employing ground protection mats when using heavy machinery on damp soil.
West London Tree Surgeons has earned an exceptional reputation for leaving properties in excellent condition, often surpassing their state prior to our arrival.
We hold a valid permit for green waste transport and ensure all waste is disposed of responsibly.
Most of the waste from our tree surgery operations is recycled, with any remaining green waste sent to power stations for biomass use.
You’re welcome to keep materials like woodchips or logs if you’d like. Just let us know beforehand so we can factor it into the quote.
Get in touch today if you have any queries.




